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- ECS Tuning specializes in providing its customers with quality original replacement and aftermarket auto parts, tools and accessories for European motorcars. Additionally, ECS Tuning is fully committed to providing its customers with industry leading customer service skills and support both before and after a sale.
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Reviews
home of quality VAG parts, fast shipping an fair pricing, been dealing with them for 4 or 5 years never disappointed, 5 stars
Ordered parts from three different purveyors and wish I'd have used only one. ECS! I will be shopping at ECS again!
This should be the only place you get anything you need for your car. Everything from customer service, pricing, shipping, even to how easy it is to navigate the website, everything is excellent! I have been a customer for a few years now and will be for many more. Keep up the good work everyone on the ECS Tuning team!
Nothing but great experiences with ECS. Spent over a thousand so far! Nothing to complain about !
Searching for affordable Audi replacement/performance parts can be a drag. ECS usually has the best prices, hands down. They are active in the automotive communities, and support those of us who tend to turn our own wrenches. Thanks ECS.
I ordered a few things from ECS and in one of my packages two of my LEDs were missing. I emailed sales at ECS at night, and when I woke up the next morning I had a email confirmation of a free shipment of my two missing LEDs! No questions asked! Amazing stuff guys!
I have ordered several things from ECS and they've come quickly and met or exceeded expectation. Thanks guys.
I've been a customer at Ecs for 6 Month Before running into this problem, every other order was PERFECT! I placed an order for a UUC "Performance Organic " clutch as well as a dual mass flywheel and installation kit for my E39 M5 from them on October 1st. It was stated that the part was not in the warehouse and that it would take up to 2 weeks to get back to me....What a drag already but I needed the clutch and i went ahead and ordered. Originally it was supposed to be shipped to me on the 17th. I called and stated I wasn't happy so the case manager They offered to have free direct overnight shipping when it was ready on the 17th of October. Well come the 17th and wouldn't you know it, the product was not in yet, So i called again and there was nothing he could do at the time, He said it was the Company Manufacturing the clutch UUC's fault. I found out that there wasn't much communication between the two offices and i was doing most of the footwork calling UUC for ECS. UUC told me the clutch was on its way to ECS in Ohio instead of directly being shipped to me as stated before and IT GETS WORSE!! I did not receive the clutch until the 22nd of October, clearly not overnighted and once i gave the parts to my Mechanic and he's got it on the lift and torn apart ITS THE WRONG CLUTCH!!! I called ECS while remaining composed and not yelling i explained that i was out an extra $300 in storage fee's for my car and explained everything proffessionally asking for Compensation on some level.They took time to explain UUC was normally late with shipments but rarely this bad and on top that, they normally do not reimburse shop fee's but would with proof of the invoice from my shop due to the circumstances. They spared no time to make things right and reimburse the $300 with a credit on their site, i couldn't be happier. Thank you ECS Tuning I'll be a customer forever!
This was my first order for an X5 that i recently purchased and I must say that I was impressed. The products available, the ease of contacting the staff and the ease of ordering online. A winning combination! Don't see much to be gained by looking elsewhere... /Ian M
Details
Phone: (330) 331-2003
Address: 1000 Seville Rd, Wadsworth, OH 44281
Website: http://www.ecstuning.com