Enterprise Rent-A-Car

The car I rented from the Phoenix airport was severely lacking tire pressure in the front left tire - it was less than half of the other three tires, as evidenced by the screen which displayed the tires' PSIs on the dashboard. The Enterprise employee started the car and must have seen this glaring problem, since it was hard to miss given the warning alerts, but we didn't notice until we got on the highway since we had been focused on escaping the maze that is the rental car hub. When I got to my final destination I looked at the tire and saw it was almost completely flat. Thankfully another Enterprise office in Carefree, AZ was able to set me up with a new, well-inflated car.

Overall it was fine. Although I felt like the representative was trying to sell me a more expensive rental which lasted more than a few minutes, I know he meant well. The three other ladies were more than polite and made sure I was satisfied with the service, which I was. The brakes on the truck were grinding a little bit but no big deal for me.

Enterprise is my go-to whenever we visit AZ. We typically rent in Phoenix and travel to see family in Tucson. Customer service is always top-shelf!

I've take the Wabash College golf team to the Phoenix area for the last twelve years. Every year I've used Enterprise. Why? Because they do a great job from beginning to end with their rental service. The people on hand are always accommodating to make sure you have a good experience. This last time was no different. I'll be back because of their dedicated service. Thank you Sky Harbor Enterprise.

Excellent customer service as always. Although there was a short line when we picked up the car, the agent dealt with us very promptly when it was our turn. We had a choice of brand when we were shown to the car and completed the pick up process in a very timely manner.



When we returned the car, the agent was friendly and very efficient. Enterprise continues to be our preferred rental car company.

Great experience (PHX airport location). Pick up service was friendly, fast, and professional. Car was clean inside and out. Return service was also fast and friendly even though they had a high volume of customers. Would definitely recommend and will use again personally.

Great service no matter what location I've used around the US. I will definitely continue to give Enterprise my business!

Great experience. Quick and easy. Had zero issues and they were very polite. Only place I'll rent from in AZ

We had a wonderful experience at the Phoenix Sky Harbor Enterprise Rental. We checked in on the self check with assistance from a professional who then directed us to the car pick up area. Everything is well marked and nicely laid out. Elevator provided if you are dragging your luggage along. We waited 2-3 min once down there and we were offered cold bottles of water while we waited. The car was the size we anticipated, while not the make or model we thought, it was a nice, new, extremely clean Chrysler 200. The guy was super polite and helpful and our return experience was easy, quick and painless. Highly recommend!

Over the top great service from the time you walk up to rent until you return your car. All employees are professional in dress and conduct. Great experience.