Majic Window

Majic Window offers fantastic windows. My experience with Majic was very pleasing. The sales process was normal. I had 3 different companies come, and they all tried to upsell. I've been happy with the sales reps and the windows. Install was quick and easy. After a year with my windows, no complaints here. And I don't see some of these other reviews as legit, based on my experience. They seem unrealistic.

We initially bought a bay window replacement, since I like fiberglass over vinyl.

Install and product went good.

Ordered later a few more, including slider.

Quality (hinges, handles) lower (admitted they don't make the 'good' ones anymore).

Service right after was good (quite a few things and several visits).

Replaced ALL other windows a while later.

All together ca. $25,000



Salesmen always follow up nicely, and if anything needs to done; mentioned the few smaller things, but offered to wait to combine service.



Called now that another handle broke (they are ALL junk plastic), and initial defect from installation (inside corner cut into seal, ripped) needs to be done.



Now (Install 2/2010) they demand $75 service charge for their lifetime warranty.



Conclusion: lots of effort on high pressure sales, lots of effort to 'upsell' (at least 10 calls to sell from vinyl siding to insulation to gutters). ZERO, NADA, NO service once they are 'done' with you.



Make sure to call them EVERY MONTH during their '2 year' after the sale, even if the window just needs a drop of oil.

Stay Away - Do NOT do business with Majic window/insulation unless you support companies with business practices that take advantage of the elderly. Majic convinced my elderly, ailing folks who are fighting many health issues (including cancer, heart health, dementia and severe pain currently treated with pain medications and documented as such) to sign a contract for insulation in their attic. My folks previously had insulation added in their attics and walls within the last 6 to 7 years by a reputable (NOT Majic) company. Previous company did both pre and post energy audits verifying current insulation effectiveness. The pain medications, sever health issues coupled with the dementia my parents forgot about this. Majic used pressure tactics on my ailing parents and convinced them to sign a contract in December 2011 for services obviously NOT needed. These tactics include stating my folks would have difficulties selling their house unless insulation added in attic and “metal cans” added for "safety reasons" to their standard (romex) electrical lines in the attic (never heard of this before)!!! Stay away and buyer beware.