Gtek Computers & Wireless

I've been a customer for 3 years. I'm always having problems with my Internet working. When I call they can't explain why and say they will send a tech but i will have to pay for it.that's bad service rite there. I'm having trouble again, and. I will their Internet site is shut down and lines are busy.

I have been having problems with my internet being intermittent since August. I was able to call and get the problem resolved over the phone, but on September 2 they were not able to resolve the problem and opened a fix ticket for a repair man to show up on September 6. He did not show, but said I would be moved to the top of the service list for September 7. He called and said he would not make it September 7 and would move me to the top for September 9. He did not show September 9 or 10. I just called again and the service rep seemed shocked I did not have any internet. He sees the fix ticket and will send someone September 12. Really? This is unacceptable. If I'm at the top of the list why can't I get a repair man? This is unacceptable customer service.

This is the worst internet service provider I have ever dealt with. They say that they don't throttle your speeds back but every night/morning around 2-3 A.M our download speeds that should be 6mbps and upload speeds should be 1mbps get throttled back every night as bad as download speeds being .5mbps and upload speeds at .8mbps. I have called and they never confess about it but my speed test don't lie and are normal in the day but every night we have to use our phones internet because it's faster and trying to just pay a bill with .5mbps is nearly impossible and very irritating. As soon as our contract is up we will be getting rid of them. In corpus with Grande communications you can get 10x the speed with cable for the same price. Hopefully Grande communications will move to Portland and Rockport so both my houses can have good reliable internet.

I have used this service for over 3 years. I highly recommend if you desire a faster Internet experience. Friendly service personnel and when problems occur they are resolved quickly. Where I live it is the Best.

I've had Internet through Gtek for a few years now. It.

Don't bother! I've used their wifi service several times over the last 3 years, every time I visit Aransas Pass for months at a time. The speed and connectivity gets worse every year. Can't keep a connection. I've done several speed test and they go from download speeds from 0 (cannot complete) to 105. Upload speeds from 0 to 12. Most common number is 0, cannot complete. My phone is faster and I DON'T have 4G. Yesterday I actually had to use my phone as a hotspot to get something done on the computer as their service couldn't keep a connection long enough. I've had many, many, many complaints to them. I have learned that it is just a waste of my time. One time their tech tried to tell me it was something in the wall of my RV stopping the signal. So I went and sat outside directly under their antenna and called them back with the same problems. Service is inexpensive but still not worth it.

I've taken me my computer there to get fixed two times. Both times it's come back with something else needing repair.

Fast / Reliable Internet and friendly staff, highly recommended!