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Roofing, Siding, Insulation, Windows

General Info
Call, click or come in to Avalon Building Concepts because we believe that we are your best choice for roofing, siding, insulation and replacement windows. We offer top quality materials, expert installation, and the deep warranties of each of our manufacturers. Avalon Building Concepts transforms homes and restores communities by providing exceptional customer service and unparalleled products and warranties through our elite partnerships with industry leaders. We provide maximum value and peace of mind to our customers through honest and effective communication, integrity and the highest attention to safety and quality.
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Business History
Avalon Building Concepts is one of West Michigan's most experienced home improvement companies, trusted by thousands of homeowners in Grand Rapids and surrounding areas. Avalon has been providing West Michigan neighbors with high quality services, using the kind of top-notch materials needed to create dependable improvements on homes in Michigan. Siding, roofing, insulation and window replacement are just a few ways Avalon Building Concepts can add value, beauty, and comfort to your home.

At Avalon Building Concepts, we work hard every day to be the siding, window, insulation and roofing contractor West Michigan homeowners can turn to for all of their exterior needs. Partnering with GAF and CertainTeed, we design and install advanced roofing systems that will last your family for years to come. Avalon Building Concepts has a BBB rating of A+, a distinction that speaks wonders about our customer service.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Roofing, Siding, Insulation, replacement windows
Brands
GAF, Mastic, Nu Wool, Ply Gem, Therma Tru, Timberline, Variform
Payment method
financing available, insurance, visa, discover, mastercard, all major credit cards, check
Location
On the corner of South Division and 50th Street in Grand Rapids
Amenities
Roofing, Siding, Insulation, replacement windows
Accreditation

BBB Accredited Business

BBB,BBB Accredited Business,Better Business Bureau,Nahb,GAF Master Elite,GAF Presidential

Associations
BBB,BBB Accredited Business,Better Business Bureau,Nahb,GAF Master Elite,GAF Presidential
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Categories
Other Information

Services: Roofing, Siding, Insulation, replacement windows

Reviews

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TP
Theresa P.

08/08/2018

Overall
Expertise
Professionalism

After being referred by a friend who's whole neighborhood used these guys I knew I was in good hands. Mike who came out to our home was personable and cute as a button. He was reasonable with price and because of our serious leaking problems put us up on the list. I didn't get to see the crew arrive, but came home from work and they were still working till nine at night. One of the guys got strung by a few hornets due to a nest we didn't know we had on our garage. I felt so bad for him. They ended up coming back the next day to finish clean up and did a walk around of the project with my husband. Some shingles during tear off ended up throwing off the tracking system on our garage door, but we called them and they came and corrected it right away. The entire project was no inconvenience and quick. Give these guys a call.

claimed iconBusiness Response08/09/2018

We pride ourselves with treating our customers with the highest quality service when it comes to their homes, and referrals to friends, family, and neighbors are the highest form of compliments to us! We are so pleased you put your trust in us to complete your roofing project. It has been a pleasure working with you Theresa. We look forward to working on any future home improvement projects you may have.

This listing has been claimed by a business representative.
PN
Paula N.

08/03/2018

Overall
Expertise
Professionalism

They do an absolute amazing job! Ryan was an awesome guy who presented everything we needed to know fast and accurately. I explained that I had been trying to find someone that would offer decent finance options and he told me to rest assured they had me covered. Which they did. Part of my job was even covered by my homeowners insurance due to hail damage. The group who came out to install were quiet, clean, and quick. They didn’t smoke or curse, and most importantly didn’t kill any of my plants. They even took care of my chimney. I am so impressed with the 50 year warranty and color match. Everything looks beautiful.

claimed iconBusiness Response08/03/2018

We are thrilled that we could educate you on quality options for your roof and provide you financing options that fit your lifestyle. It is also wonderful to hear that you are happy with our customer service and craftsmanship. Thank you for your valued business. We look forward to working with you in the future if the need arises.

This listing has been claimed by a business representative.
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Ausma D.

08/01/2018

Overall
Expertise
Professionalism

They are great! The people who did the roof were quick and clean. We had a small communication issue as to when the materials were going to be delivered, but luckily we where home. The delivery driver was smart enough to park on the street so as to not add stress to our newly paved driveway. Other than that the project was absolutely amazing. I refer them to my family and friends and enjoyed working with them.

claimed iconBusiness Response08/03/2018

You are great Ausma! We enjoyed working with you, valued your feedback, and welcome any referrals you may send us. Knowing that you are pleased with your roof keeps us smiling. If we can ever be of assistance please do not hesitate to call.

This listing has been claimed by a business representative.
GS
Greg S.

07/30/2018

Overall
Expertise
Professionalism

Contracted Avalon to do repair work on my house before it was to be painted. Doug Draper came out and did a very thorough and honest inspection. He was wonderful and listened to my concerns. I would and will (if needed) call again, if I need anything else. He picked the right crew that fit the job needed. Very important. Thanks Doug and Avalon, for a job well done!

claimed iconBusiness Response07/30/2018

Avalon Building Concepts is honored you put your trust in us with your home improvement project. Thank you. You are right! Doug is a great professional to work with! We are pleased to know his expert knowledge could provide you peace of mind and aid in your selection. Your kind words will be passed on to him. If you require any assistance in the meantime, please call us at 616.261.9927.

This listing has been claimed by a business representative.
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Mary P.

07/27/2018

Overall
Expertise
Professionalism

I received a list from my homeowners insurance that had to be corrected on my home in order to keep my insurance. I mean I wanted my roof done as it was old and at the point, but I knew if I really wanted too I could it myself. I reroofed my own barn and garage, but the convience of having someone else do it made my decision easier. I set an appointment with them as someone came to my door and asked. The guy who gave me the quote was super nice and had a good sense of humor. Turns out my daughter knows him. The crew arrived a few days later to install my new roof. I work two jobs so I got to see them before I left for work and they got right to it. I came home from work and it was done. I found a few nails from where they removed the dumpster, but they didn’t wreck any of my flowers. I never received an invoice telling me what was done or how much materials they ended up using which would have been nice to have, but it looks great.

claimed iconBusiness Response07/30/2018

Thank you! We truly value insight from our customers, especially those that have previous roofing experience, on details of projects completed and greatly appreciate you sharing your experience with us. Avalon Building Concepts is pleased to hear you are satisfied with the speed of our service, efficiency, and clean up on your new roof. It was a pleasure to work with you. If we can ever be of future home improvement assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
GB
Gabe B.

07/27/2018

Overall
Expertise
Professionalism

I knew I wanted Polaris Windows due to researching different types of windows. Avalon was the only company that offered them. I called Polar Seal as well to compare prices just so I knew I was doing due diligence. They offered a good comparison, but it wasn’t exactly what I wanted. When Randy came over to give us an estimate he offered us a reasonable price on the black exterior white interior windows we wanted as well as a glass sliding door. Only bad part of the experience was we were not informed that black spacers were going to take an extra month for delivery from Polaris. We were so excited to have the new windows and door in that the set back to the timeline was disappointing. Otherwise, we were very impressed with Avalon. The schedulers were great, installers were awesome, and the price was fair for exactly what we wanted.

claimed iconBusiness Response07/30/2018

We strive to educate homeowners on the best quality products, processes, and our professional window services. At times we run across homeowners who have done their research and like you, know what they want, at which point we get to have a quality conversation about their homes. We greatly value your feedback as we strive to implement a lasting relationship with our customers, based on practical solutions, unparalleled craftsmanship, professionalism, safety, and timely service. It was a pleasure to do business with you and we are excited to work with you again in the future on your next home improvement project.

This listing has been claimed by a business representative.
RP
Roger P.

07/24/2018

Overall
Expertise
Professionalism

I wanted a roofer that was very qualified, who had experience, and expertise when it came to craftsmanship with mansard roofs to replacement my own. While their price was high, I knew from the moment that the salesman walked in that he was honest. Avalon fit my criteria. He and I agreed to the work and he gave my wife and I an estimate start date. That date was pushed back a bit due to extremely hot weather which was a slight disappointment. However, on the day the crew arrived they were all very professional. The leader Severino made sure the crew was respectful to our home, landscaping, and each other. He asked us if they could work on Sunday, rather than assuming, to come to completion on the project quicker. They worked hard to complete my roof. His crew put in 12 hour days, yet still found moments to have a good time working together. That says something about the morale of Avalon. It was a big job, and while I found a few nails when it was all said and done, they didn’t make promises they couldn’t keep. My new roof looks amazing and I am very pleased with my selection.

claimed iconBusiness Response07/25/2018

Thank you for putting your trust in us with your home and mansard roofing replacement project. We appreciate the kind words and honest feedback. We are thrilled to hear that your were pleased with our honest communication, attention to detail, and exceptional craftsmanship. It was a pleasure to work with you and look forward to helping you with your next home improvement project when that time comes. Thank you.

This listing has been claimed by a business representative.
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Cheryl B.

07/17/2018

Overall
Expertise
Professionalism

THERE ARE NO WORDS!!!! I couldn't be happier. These wonderful folks cared about every detail. They are honest hard working men. They sent David Strotheide out to my home who was truly a good man. He reminded me of my son as he was so compassionate to the state of my current roof's condition. He treated me exactly how he would want to be treated. Avalon took all the issues I had into account and resolved them! I am still blown away with how hard they worked. I got the most talented roofers to put on the worlds greatest roof! They are amazing at their craft! Thank you!

claimed iconBusiness Response07/17/2018

Thank you for choosing us for your roofing needs. It was a privilege to do business with you. Hearing that you are satisfied with our customer service and the quality roof is what we, as a team, strive to achieve with each and every customer. If there is ever anything else we can do for you in the future, please do not hesitate to contact us at 616-261.9927.

This listing has been claimed by a business representative.
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Stephen B.

07/09/2018

Overall
Expertise
Professionalism

Top notch professionals. I had them install new windows in my basement and upon them taking out the old ones found my whole bottom sill was rotted away under the flashing. Surprisingly, the installer had everything he needed in his truck and could take care of it without having to drive everywhere to get parts. I am very pleased with the quality of their work. They did great trim work around the windows and made sure to put foam behind the trim. They make it easy to recommend to my friends and family.

claimed iconBusiness Response07/12/2018

We greatly value your business and your kind words about your experience with Avalon. Thank you. It brings us joy that you are happy with your new slider windows and that we could get you higher quality windows at a fair price. If we can ever be of any future assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
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Larae G.

06/29/2018

Overall
Expertise
Professionalism

I was looking for someone that could build a deck with a ramp on my condo. Avalon was the first company that was very inviting. Other companies where elusive about giving information on how they would exactly go about making the design stretch happen. I really like that they stand behind their products. They didn’t charge me until the job was done and they knew I liked it. They really listened to me and worked with me, not just for me. Thank you Avalon!!!

claimed iconBusiness Response07/03/2018

We are overjoyed to know you are delighted with our services. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We strive to accomplish that goal through honest communication, attention to details, and exceptional professionalism. It was a pleasure to work with you and look forward to helping you with your next home improvement project when that time comes. Thank you!

This listing has been claimed by a business representative.

Details

Phone: (616) 261-9776

Address: 5017 Division Ave S, Grand Rapids, MI 49548

Website: http://avalonbuildingconcepts.net