Worcester Building Systems

My wife and I attempted to do business with this company to have some custom metalworking done. After failed attempts at contacting the tech to make an appointment to come to our home, we finally got in touch with him. He came out, and took an expensive piece of our equipment to incorporate into the piece he was to build. We were told quotes were coming, etc. After a few weeks of not hearing anything, we attempted contact again to no avail. Multiple messages were left, and ignored. Finally, only after contacting his boss (6 weeks after coming to our house), he returned our call to say he never got any quotes, and has done nothing. He asked for a few more days, and still no call back. He still did nothing, and only responded when threatened to go to his boss again. I demanded our piece of equipment to be returned, and he said he would bring it over that night. 4 days later, still nothing. I made contact and he said he would bring it back tonight, we'll see if that happens.