AutoSource Motors

Mr. or Mrs. Smith, We have called the bank (Mtn. America Credit Union) and we know they have reached out to you to address these misunderstandings. We do not do any financing in any way. You procured your own financing. We don't have any power or wherewithal to tell you what your financing terms and payments would be. Mtn. America told us that you weren't fully pre-approved at that amount because of your credit, so they subsequently gave you the rate they did. They even did you a favor as being one of our customers by not increasing the rate when you wanted to increase the term length from 60 to 72 months. They usually have to increase the interest rate a full percentage point. They didn't because they value the customers we send their way. So the financing is not something that is even in the realm of our control. On to the salvage disclosure misunderstanding. Here is what was posted just below the vehicle pictures online: "2008 Toyota Yaris 1.5L i4 hatchback coupe branded title auxiliary alloys do you want to drive the car you've always dreamt of but couldn't quite afford? well with autosource motors you can. we specialize in high quality branded title vehicles and we do it right. we hold every one of our vehicles up to the highest quality standards and perform thorough inspections before offering them for sale. as the largest branded title dealer in the united states we have overcome the stigma associated with branded titles and therefore have earned the full trust of two of the largest credit unions in the western united states. based on our quality standard and outstanding reputation these organizations are willing to loan full value on any of our vehicles at the best market rates oac. if you want a quality vehicle at an unbelievable price come to autosource motors. give us a call a to find more information , or visit our website." Please notice that we never hid anything in our advertising regarding this Yaris being a 'Branded Title' which it is. It is not a 'Salvage Title'. On the disclosure we have here that you personally signed at the point of sale acknowledging you knew that the vehicle was a "Branded Title". Open up your paperwork again and read it. It clearly states "Notice of Salvage Certificate OR Branded Title". You will receive a Utah Branded Title that reads specifically 'Rebuilt/Restored Title'. That is one type of a 'Branded Title', in this case Utah's branded title of a vehicle that has been repaired back to manufacturers operating standards. There is no possibility of you not knowing that seeing that you signed that disclosure. On top of that, we called you and offered to unwind the deal and take the Yaris back and refund you your money, but you declined. We feel that we have done everything in our power to fully disclose the condition, title status, and numbers on the Yaris. We strongly desire that all our customers love their experience with us and it saddens us that you feel the way you feel. Feel free to contact us if you would like to chat about this situation.

Sara, Thank you for allowing us to help you find the exact vehicle you wanted! We sincerely apologize regarding Kamran's behavior. He is no longer with us because we only employ professionals who treat our customers with the upmost respect and service, and he obviously didn't meet that standard. Please let us know if you need anything in the future. Thanks for allowing us to assist in your car buying needs!

Keith, We are confused by your review. Usually when a customer who actually purchased a vehicle from us writes a review, they will list the make and model of the vehicle in the review as to validate their review. We have searched throughout our database and show NO transaction ever taking place with you. If you came in and simply didn't like the salesman you worked with, that is understandable. We would ask that you come and try our whole buying experience out to REALLY understand why we feel we offer the BEST EXPERIENCE AND VALUE IN THE INDUSTRY! Hope to see you back one day!