Red Door Consignment

Never had a problem. Service is nice, selection is great and if they don't accept the clothing or items is because they are not going to sell as they know their buyer's likes and dislikes, so why clutter the place with things that are not going to sell.

This place is one of my favorite places to shop. You never know what they may have and more often than not, the store is quiet and you can take your time.

ABSOLUTELY HORRIBLE TREATMENT OF CUSTOMERS!!!!

Manager does not listen is arrogant & made it clear that customers are not what is important, $ is. I had a legitimate concern they did help with at all because they did not want to admit fault. HORRIBLE BUSINESS!



Seems I am not the only one with this complaint... so read the review TAKE WARNING and do NOT give them your business!!!! There are other places that value customers and know that in this economy especially... customers are the most vital part of your business!



Instead of listening... the manager talked over me.

Instead of addressing my complaint... the manager told me what their "policy" is.

Instead of finding a solution... the manager argued and talked back to me, making the situation heated instead of calm.

Instead of making me feel valued as a customer... the manger flat out insulted me.. more than once.



I will be filing a complaint with the following:

Better Business Bureau - https://www.bbb.org/consumer-complaints/file-a-complaint/get-started

FTC Bureau of Consumer Protection - 877-382-4357 or FTC.gov

and

The Governors Office of Consumer Affairs - 404-651-8600