Chuck & Eddies Used Auto Parts

I called them and asked if I could pick my part up the next day and was told it would not be a problem. I was quoted a price. The following day when I went to pick up my part the price had gone up and they didn't have my part ready and was told I would have to come back the next day because they didn't have the manpower to pull it. I explained that I had driven over an hour to get there and really needed my vehicle. I asked if we could pull it ourselves and was told if I wanted to go see if I could find one I could look in the self serve yard but I couldn't go pull the one that they knew they had in the other yard. They were rude, disrespectful and couldn't care any less that I was quoted a lower price and was told my part would be ready when it wasn't. They definitely had no compassion for the amount of distance I had traveled to get there. The only thing they cared about was what was convenient for them. I will never deal with this company again and highly recommend that you don't either as you will be very disappointed in the service they give you. That is if it is convenient for them to provide you with a service. There are many more salvage yards in CT that are reliable. Unfortunately, they did not have the part I needed at the time. This is not my first bad experience with Chuck and Eddies but will be the last.

Not a shabby place. I've been a couple of times and they've got a ton (like, literally hundreds--maybe thousands) of cars ranging from Jeeps to Civics. You go out there and pick out your own stuff or you can have them get it for you (I recommend picking it yourself--much more fun and you save yourself some $$). The guys there tend to treat you like you're an idiot and are often condescending, but I cut them some slack; as I am sure they have to put up with some interesting folk on a daily basis. Do some homework before going, as going to any junkyard isn't like apple picking--you got to know exactly what you want, and have an idea of what you willing to pay. They'll more than likely be reasonable with you. I've gotten some fantastic deals from them and I plan on returning in the future. If you're looking for any kind of used part for your car no matter what it is I would recommend coming here before going on eBay, Craigslist or God forbid the stealership, they will more than likely have what you're looking for, and for a reasonable price.

I called Chuck & Eddie's to ask the sales person for a price for used left Cladding for my Honda Element (plastic panel on the rear quater panel). The sales man gave a quote of $375. When I asked him why the price quote is so high he stated that they need to pull the cladd out of the car. I stated that it took me less then 20 minutes to remove my damaged cladd and the the Honda dealer quoted me only $103.00 for a brand new cladd. He fell silent and was probably trying to come out with some king of an excuse. That's when I stated that his mark up was over 300% and I told the sales man that I lost total respect for Chuck & Eddie's because over this past summer I bought a rear window for my Nissan pick up at a fair price from them & this price quote was unreasonably marked up.



My suggestion for anyone that is trying buy any used part at any salvage yard is to first call the dealer and set that price as your bench mark so you don't get taken for a ride.