Amazon.com

First, I received a kindle fire as a gift. I could not get it to work on a regular basis. Tried numerous times to resolve the problems with customer service, with ZERO responses. Then, yesterday, totally unsolicited, my credit card was charged $99 for amazon prime! Fear of possible other unsolicited charges, I immediately cancelled that card. I will never allow this company to have a card number on file again. Regardless of size, I do not feel that this is a reputable company.

RETURNED ITEM, BUT REFUND OF $89.95 NOT PAID ALTHOUGH ACKNOWLEDGED THE ITEM HAS ARRIVED. STATES ERRONEUSLY, REFUND WAS MADE. IT NEVER HAPPENED. THE BURDEN OF PROOF LIES WITH THE DEBTOR! HAD REFUND BE MADE TO MI VISA CARD CONFIRMATION NO. WOULD HAVE ISSUED, (GAAP.) TERIBLE COMPANY. CAVEAT!!!

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Order a book for an Ireland trip which I took Amazon Prime to get 2-day delivery. Guess what, 2 days later no book and when I call, my account is on hold for an unknow reason. No email, no telephone call, and still no reason. This business sucks in a big way. Will NEVER USE THEM AGAIN.

I will never shop with them again. I ordered a product in November, they told me it would be shipped by Dec. 1. On the 10th they emailed me to say they would not be shipping my order. They did not give me an explanation why. I contacted Sepora and they said Amazon never sent them the order in the first place. I wrote three letters asking for a reason why it was not shipped and made two phone calls. I never even got a response back. I will never order from them again.