
Excel Eye Center
NEW PATIENTS
Primary: Ophthalmologist (Eye Doctor)
Sub-Specialty: General
Additional Specialties: Ophthalmology
Fax: (801) 374-0163
Fax: (801) 379-2959
TollFree: (800) 854-6201
Phone: (801) 850-0303
Theurer James G MD
Dr. James G Theurer, MD
Theurer, James Gary, MD
Dr. Scott Lohner
Theurer James G
https://www.exceleyecenter.com/location/provo-cosmetic-surgery-center
Specialties: Ophthalmology
Wonderful workplace! I have worked at Excel for quite a long time and could not imagine working anywhere else. They treat their employees as family.
I had vision loss last Friday and was extremely worried. I saw Dr. Parsons at Excel and he immediately diagnosed my problem. I was so pleased with the time he took. I like the fact that Excel Eye Center is a specialty clinic and I can be seen there for all of my eye care needs.
I had been to a doctor here once before. I just wanted my yearly wellness exam. I usually pay a $30 copay and then it's fully covered by insurance. This time when I called to make my appointment, they booked me with a specialtist who wasn't an in network doctor. Had to pay over $300 out of pocket. They could have least told me the doctor wasn't covered by my insurance or that he was a specialtist when I had made the appointment. Not going back.
Yes, I've had the same experience with having to wait long periods of time. I believe they see more patients than what they can handle. Also, the services they offer are very good once your able to get it but what they charge for appts, etc, is a bit over the top.
I have been going here for years and the last few years it has been the slowest, most unpleasant appointments I've been to. Last time I went in, I was there for almost 3 hours, The doctors only spend all of 5-10 minutes with you and there is never anyone in the waiting room when I go. I always request to be the first apt of the day so I know I will be seen, but that obviously doesn't happen. Due to my insurance this is the best place for me to go, or else I would change in a heart beat. Some of the staff are rude and give you dirty looks, and make you feel like you are burdening them. They have never greeted me when I walk in, You wait on them, they don't wait on you. If you don't go here already, I would suggest looking at other options.
Phone: (801) 374-1818
Address: 1735 N State St, Provo, UT 84604
Website: http://www.exceleyecenter.com