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Flowers for All Occasions- Let Payne & Morrison Be Your First Choice for Flowers!

General Info
Payne & Morrison is proudly serving Phoenix and the surrounding areas. We are family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. Let Payne & Morrison be your first choice for flowers. Flower Care: How can I make my flowers last longer? Certain varieties of cut flowers last longer than others. Carnations, for example, can remain vibrant for long periods. Roses have a shorter vase life, but are prized for their special and delicate beauty. When buying flowers, be sure to ask your florist how long you should expect your arrangement to last. Whatever variety you choose, a little TLC will go a long way to keep your blooms looking fresh longer. Here are a few handy tips that can help add days to their beauty! Essentials for your flowers- keep them in a cool spot (65 to 72 degrees Fahrenheit; 18 to 22 degrees Celsius), away from direct sunlight, heating or cooling vents, direct drafts from a ceiling fan, and the tops of televisions or radiators. (Appliances like televisions give off heat, causing flowers to dehydrate.) When your flowers arrive in wet foam, keep the floral foam soaked in water containing floral food provided by your florist.
Brands
1-800-FlowersTeleflora
Payment method
mastercard, discover, master card, visa, amex, check, debit
Location
We are located on 35th Ave just north of Glendale on the west side of the street.
Neighborhood
Alhambra
Categories

Reviews

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DA
Dennis A.

08/31/2015

Overall

At the last minute...these guys came through and did something extra ordinary to ensure my wedding day remained perfect! Thanks Payne & Morrison.

MB
Melissa B.

06/22/2015

Overall

I just wanted to say how wonderful your shop is! I was in a bind and needed flowers ASAP and they were so accommodating and helpful! My friend LOVED her flowers!!! I will use again and recommend to everyone I know! Thank you!

drew540

06/06/2013

Overall

They are really awesome. I ordered once here and the delivery was on time. I really love the combinations of flowers and the leaves they are using.

Overall
Just want to tell you how much...

Just want to tell you how much we appreciate the service we received from you when we ordered the wedding flowers. My daughter had no idea what kind of bouquet she wanted, but Shawndee worked with us and was patient and helpful. The bride was very happy with her flowers and the special touches you added to the bouquetsmade them unique and your prices are reasonable.

sh768234

12/27/2011

Overall
I was very disappointed with P...

I was very disappointed with Payne and Morrison florists. A friend of my mother's ordered flowers for her after a recent surgery - specifically a large arrangement of a dozen pink roses and white flowers, with a pink bow. The flowers delivered were 5 YELLOW roses (which my mother HATES) and white carnations, with a ribbon and no bow. In addition, the flowers were not fresh - they looked like the leftovers from the back of the fridge. Basically, the flowers delivered were not worth the price my mother's friend paid. When my mother's friend called to inquire about the incorrect order, the florist made us return the incorrect order, and delivered a bud vase with only 4 pink roses - not the dozen that had been ordered. In addition, there was no bow, and not even a ribbon this time.



All in all, I would recommend the guy on the street corner before I would recommend P & M. The ratings systems made me give them a star, but I don't think they deserve even though much!

claimed iconBusiness Response12/28/2011

I'm so sorry we delivered the incorrect color of roses. Maybe the pink roses weren't available at the time?? Sometimes with the urgency of an order we are unable to obtain a specific color. I'm very sorry our driver picked up the other arrangement of flowers. Please give me a call (602) 841-7890 with your mom's name and address, and we'll be happy to deliver her a dozen pink roses as an apology from us. Thank you for taking the time to write a review, we hope you can trust us with your flower orders in the future.

This listing has been claimed by a business representative.
bobhoskins

12/20/2011

Overall
have been to countless flower ...

have been to countless flower shops, Payne and Morrison though is truly unique. Why? Oh maybe because it's the only place I've ever been to where the owner (or manager--as she was the lady in charge;) is utterly rude, sarcastic, and downright nasty. Usually in the business world, business owners like to be (get ready for a revolutionary idea) POLITE. Well, not at Payne and Morrison! As for the product? Does it make up for such horrid treatment? Well, if you're a fan of old, wilted, brown-edged flowers...by all means go to this place. Seriously, why is this place even in business?Go elsewhere to find some gorgeous flowers and ATTENTIVE service.

claimed iconBusiness Response12/28/2011

I'm so sorry you had a bad experience with our shop. I looked in our computer system and couldn't find an order under your name. Please give me a call (602) 841-7890 and we can discuss the situation. We are committed to quality and service, and we strive to make all of our customers happy. Thank you so much for taking the time to write a review.

This listing has been claimed by a business representative.
barrysmth

12/18/2011

Overall
If you need to send a special ...

If you need to send a special arrangement to impress someone do not send flowers from Payne and Morrison. I called three days before my wife's birthday to ensure she received flowers on her birthday. It was promised to be delivered the morning of and barely made it by the end of the day. I also ordered a beautiful arrangement , and they sent the order to another local florist to do - not designed by the home of designer team Payne and Morrison. Needless to say my wife received a cheap glass vase with simple flower arrangement. When I called them to ask why they forwarded the flowers I ordered they mentioned that they did not deliver to that part of the city. When I asked them to replace the flowers with the item shown on their website they said "you must be kidding, you just forget about your money. It's lost". Again, If you truly want to save yourself the aggravation, please do not order from here.

claimed iconBusiness Response12/28/2011

Thank you very much for taking the time to write a review. I am very sorry the person who took your order didn't inform you at the time that we would have to wire out your order since we didn't deliver to that part of the Valley. I apoligize for the rudeness of the other florist who filled your order. If you were unhappy with the flowers they delivered, they should have replaced the flowers with the ones you picked out from the website. I tried looking up your order under the name Barry Smith, but I couldn't find anything within the last few months. Please give me a call (602) 841-7890 and I'll do everything I can to help you resolve the problem with the filling florist and have them deliver new flowers to your wife. Again, thank you very much for taking the time to write a review.

This listing has been claimed by a business representative.
fsbuck

12/15/2011

Overall
Ordered a dozen roses from thi...

Ordered a dozen roses from this florist. When they arrived they looked nice by withing one day they started wilting, never opened and looked liked a dried arrangement. Not what I had in mind especially for how much they cost!!! Go elsewhere and you will be happier.

claimed iconBusiness Response12/28/2011

I am so sorry your roses wilted so quickly. We have a 5 day guarantee on all of our roses. If roses wilt or die within our 5 day guarantee we will replace them at no cost to you. Please give me a call (602) 841-7890 and we'll happily replace the roses for you. I'm so sorry the roses didn't last as long as they should have. Thank you so much for taking the time to write a review. We will do everything we can to correct the situation and make sure the person you ordered the roses for has a beautiful dozen roses as a replacement.

This listing has been claimed by a business representative.
northwesterner

08/22/2011

Overall
We live out of state, so revie...

We live out of state, so reviews were an important way to find flowers for an occasion in Phoenix. I am so glad we picked Payne & Morrison. Their service was excellent; they gave us all the details about what the arrangement would look like, and that is exactly what was delivered (right on time). Everyone was thrilled with the flowers, including me!

claimed iconBusiness Response08/26/2011

Thank you very much for taking the time to write a review. We appreciate your business!

This listing has been claimed by a business representative.
shdozer

08/19/2011

Overall
Missed a funeral service all t...

Missed a funeral service all together. Can't make those type of occasions up! Won't use again.

claimed iconBusiness Response08/26/2011

Thank you for taking the time to write a review. I'm so sorry about missing a funeral service. I don't recall this instance, so if you could please call me (602) 841-7890 I'd appreciate it, so we can discuss what happened in detail. We will do everything we can to regain your trust in us. Sincerely, Deanna Bailey

This listing has been claimed by a business representative.

Details

Phone: (602) 841-7842

Address: 7144A N 35th Ave, Phoenix, AZ 85051

Website: http://www.payneandmorrison.com

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