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Extra Phones

Phone: (801) 437-9020

Phone: (801) 373-4906

Neighborhood
Lakeview
AKA

Pinnacle Security Inc

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Reviews

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sarahgoatg
Edited: 02/23/2017
Overall
One word, GREAT! Very pleas...

One word, GREAT!

Very pleased with the monitoring and the customer service. I have recommened to many friends the sytem that we have. Though the monitoring fee is modest, the service in the event of an incident or emergency is priceless.

AE
Anthony E.

07/04/2012

Overall
This is the worst alarm compan...

This is the worst alarm company I have ever dealt with. They are rip offs and I will never recommend my family or friends to them. They steal, they lie, and they are not for the customer. They are all about the money. These people are snakes and they should not be allowed to treat people the way that they do. Their supervisors are trained to lie and to deceive you and so are their saleman. The customer service reps are trained to tell you that the supervisor level is the highest level that you cannot get anyone above them. They are snakes and do not dare give them your business.

birdiemocking

08/17/2011

Overall
Choosing to update my alar...

Choosing to update my alarm system was a good choice, i am comfortable with the voice activation when a door opens and with the remote it allows me to sleep better at night....... thank you Pinnacle!

reneed

08/04/2011

Overall
We come from a small town in N...

We come from a small town in New Hampshire where house alarms are far and few. But because we live near a big city with more of a variety of people, having the security system gives us peace of mind whether we areĀ  at home or away.

oxanna

07/21/2011

Overall
We have not had our system for...

We have not had our system for very long, but we are very happy with it and the secure feeling that we have. The people who installed our system were very polite and very helpful. They answered all of our questions , worked very hard to get everything installed and cleaned up any mess. Thank you Linda and Glenn, we are very satisfied with our new system.

booker8548

07/18/2011

Overall
I live by myself,and I feel sa...

I live by myself,and I feel safer especially where I live!! Happy to count with such great service. Thanks for everything.

zenaprincess

07/08/2011

Overall
Service is great! I was having...

Service is great! I was having trouble with the system but the customer service is great and made me happy that I am with Pinnacle. I believe it was Sam that helped me out so much. Thanks Sam

mistytrint

07/06/2011

Overall
Recently a young man came to o...

Recently a young man came to our house to sell an alarm system. He was polite, amusing, and very professional, a true gentleman. He explained clearly what we were getting. Both my husband and I are truly thankful to have the system in our house.

sheilag56

06/27/2011

Overall
I got distracted and forgot I ...

I got distracted and forgot I was boiling hotdogs on the stove and if it wasn't for the smoke detector and alarm I may not have woken up in time to put out the small fire and clear out the smoke. Pinnacle Security Alarm system really saved my home and possibly my life!

morgan

06/21/2011

Overall
I have to say that Pinnacle Al...

I have to say that Pinnacle Alarm Monitoring provides me and my family a sense of security while away from our home on a daily basis and while away on vacation. In addition to the quick response time in contacting me if there is an alarm detected, I find the system and staff to be reliable and consistent in the protocol of communication. The customer service and technical staff are always available and patient while working through alarm tests, monitoring system checks and questions about the security panel itself. Thanks for being ever vigilant in securing my home safely.

Details

Phone: (800) 632-6828

Address: 1290 Sandhill Rd, Orem, UT 84058