Express Credit Auto

I wish I would have NEVER got a car through them . My first car i got from them was in 2015 and it was 2009 my gut feeling told me not to ,but I was 20 and in desperate need of a vehicle for work . So i signed my name on the dotted line and I wish I never would have . Within six months of having it it broke down . Then I had to have it towed myself to the warranty place . It took about a week for them to fix I had to pay the towing fee and deductible. They tried making me pay my car payment too and I said hell no . 3 months after it got out of the shop it broke down again . I took it to a mechanic come to find out the stuff they said was fixed was NEVER fixed . After calling them and threatening them with a lawsuit they put me in a different vehicle . Then 2 months after i had the check engine light came on . I got a diagnostic test ran on it and it was the mass air flow sensor and o2 sensors . Then when i went to get an oil change my mechanic said it needed a new cv axle , all new struts , and strut mounts , and plus o2 sensors , and mass air flow sensor . I relpaced the mass air flow sensor , cv axle , and a new battery . Plus it needs new tires and I havent even had it a year . please whatever you do FIND ANOTHER CAR LOT . im stuck in a situation i dont know how to get out of . They don't care about you or the quality of the cars there putting you in .

Brent Morgan was very helpful. He is a very great person.
Tina

That Brent was a good salesman, I felt very good about the perks they offered, For a company that works with folks with bad credit, they seem to have a very good iventory, I am happy with my vehicle.

Needed a SUV and got one POS. They saw I was in great need and pushed off a unit on me by saying it was the only thing on the lot they would finance for me. Charged my 10k for a trailblazer worth 2500. It has been wrecked and very dirty with the interior falling apart. They are very over priced and not as nice as they seem. I knew I was getting drilled but had no choice but I made the mistake of telling them my story. I used the Norman store.

Horrible freaking company, they never work with you in regards to a hardship unless some one is damn near dead. For one I have a warranty on my car and they wont fix it with out me paying at least $50 to drop it off $50 to pick it up if they find something wrong and I wont let them fix it which is fucking ridiculous. Now I called to get my due date changed due to a recent job change and I had to send in proof of my checks. Fax number is disconnected and their email supposedly hasn't gotten anything which i have resent and confirmed their email address as well as fax number multiple times and they act as if they don't care to help me. The customer service center is a -30.

Horrible people!!!! Lost 2 jobs because the car that I got from these crooks keeps breaking down they told me to drive all the way to the city and they would fix it, when I got there they said if they fix it they couldn't release it back to me because my payment is 1 day late!!!!!! After I informed them that I couldn't make the payment because I was fired!!!!!!!!!!!! Guess they expect me to walk 25 miles to and from work everyday and pay them 450 a month for a car I can't drive.

There a joke don't do it rip off had my car three years get behind because of health truble they don't want to work with you

Biggest mistake EVER! I NEVER write reviews about companies, however this is necessary. They have absolutely no respect for their customers. I've had my car with this company for little over a year and I have made every last one of my payments, however they think its necessary to speak to me as if I have no common sense. Only once they had to shut my car off for none payment but I was unable to make my payment on time because I was dealing with the death of my mother. I called Auto Advantage crying my eyes out because I had a flight to catch in a hour, i expressed to them i had to get on a plane for my 43 year old mother funeral. I told them that I was on my way to make my payment,do you think they cared? absolutely not, the rep had absolutely no care in her heart! I know the way they treat loyal customers is absolute disgusting! If i could get into another car today I would. I know i deserve more respect than what this company obviously can NOT provide.

unfortunately the guys at this location are extremely nice that buyer beware don't purchase a vehicle from this company purchased vehicle that I have only had for one month out of three the rest of time its been at the warranty departmentbut buyer beware don't purchase a vehicle from this company purchased vehicle that I have only had for one month out of three the rest of time its been at the warranty department brokeunfortunately the guys at this location are extremely nice but buyer beware don't purchase a vehicle from this company purchased vehicle that I have only had for one month out of three the rest of time its been at the warranty department broke down but they still want you to make your but they still want you to make your payment

I would never go to Express Credit Auto! I had a 08 PT Cruiser. The salesmen told methe car was $11,900.00, but it wasn't, when I went to register it, the bill of sell said $12,900. I put $500 down, my payments were $249.00 every two weeks. The car was supposed to be paid off in two years. I had it for almost a year and a half...my last payment said my payoff was STILL $10,000!!!! So apparently I only paid $2,900 of the principle of the note in 1 1/2 years! There was nooooo way I'd have the $10,000 payoff, paid in 6 months! I told them to come pick the thing up, I was sooo done! I was desperate for a vehicle at the time I got it, my other car had just broke down. I wish someone would have told me not to go there!