Service King

It was fast and professional. Everything was great!

I wish I could give them negative stars! I avoid this body shop like the plague and their shifty business practices. This shop had my car for over a month and I was without my car and had to pay the rental expenses out of my own pocket. When it came time to pick up my car and collect the paper work. They fudged the dates they had on the receipt to correlate to the dates they estimated for actual labor which was 19 days instead for the 30 they had my vehicle! I have tried for over a month and half to get them to correct this and have even had my case worker at my attorneys office get involved. And all they do (Joe specifically) is dodge our phone calls and give us the run around. I literally had to go into the shop sit down at Joe's desk and ask him to write a letting indicating the proper dates. And even then he was trying to doctor the letter in such a way to shift blame. To this day I still no not have the correct dates and I am out of pocket for rental car expenses that I now have to pay because this shop had shady business practices and shifted dates to correlate to the original estimate they gave the adjuster at the 3rd party insurance company that is responsible for repairing my vehicle. DO NOT GO HERE! THE HEADACHES ARE NOT WORTH IT!

It was a good experience. This is the second time in 6 months that I've used them. I was happy.

It was friendly they did what they said they were going to do and it all worked out fine.

Absolutely amazing service! Everyone was extremely helpful and understanding. It was clear that these are all honest and hardworking people. They helped me immediately and got my car looking like new quickly.

I've done business here at Collision Authority a couple of times and always a positive experience. They have been upfront and honest. On my most recent visit, they assessed the damage to my car after an accident. The car came out clean and perfect. I did not notice where the damage had come from. Job well done!

Easy to communicate and easy to work with. You can always reach someone when you call within business hours, of course. They are also easy to talk to, and no attitude at all.

I'm very happy with the quality of work and the professional, friendly service that I received from Collision Authority Spring Valley. This place is top notch and I highly recommend doing business with them.

I am very satisfied with the professional quality work done on my vehicle, I was so happy to see my car look as good as the day I bought it. Hopefully, I won’t have a reason to have my car fixed due to an accident again, but if I do I know where to go.

This place is GREAT! They fixed my BMW right away and looks amazing. Thanks again and will definitely do business with them in the future!