Jimmy John's

The most terrible Jimmy John's experience I have ever had and I eat JJ regularly. Ordered one day for lunch at work and it took over 20 minutes to be delivered- for just one sandwich and nothing else. The person didn't know where the building was, and offered to give me half off on my order because it took so long. I was happy, and tipped the driver a dollar. Five minutes later the general manager of the store called me and demanded the other two dollars I had not paid the driver, very rudely I might add, even going to so far as he would send the driver back tomorrow to collect it. I think this is the rudest person I have ever encountered when dealing with an establishment anywhere, speaking to me as if I had stolen something and he wanted to collect my debt. Ridiculous! $2 off my order was fair, when I could have gotten it for free, and the driver offered in the first place! Train your employees not to offer discounts if they aren't authorized to give them. And if you're supposed to be "freaky fast" with deliveries try to at least be timely- especially when the place is 2 minutes away! Never again.