Transformations Salon and Spa

I was shocked when I walked in the door the first time. It is a beautiful salon. I have had I think all the services they offer. I like the atmosphere of the areas being separated. Manicure, hair and spa all separate. I am especially impressed with their depth of education. I appreciate how sanitary they are with manicure and pedicure. Finest products used. Very friendly.

The last time I was here a few years ago, I did not have the most pleasant experience and only went back just one time. I had requested some help with my daughter's hair but was treated very rudely by Kathy. She kept insisting that the solution was just to "cut all her hair off". She was asking questions to me in a way that was very belittling to me until I told her to stop. This place claims to be a Christian business and when they make that claim, I expect Christ-like actions. Nobody is perfect, but this place did NOT reflect Christ at all that day. Furthermore, they prices on their haircuts are WAY overpriced. They charged full price for my children, both under the age of 10. Their children's prices only go through the age of 5!



And additionally, I felt that one of the other ladies who had cut my hair was WAY too intrusive into my personal business.



I would NOT recommend this place. I had had some other good hair stylists in this place, which is why I will give a 2 rating instead of the 1. I now go to a place much closer to where I live with a lady I like and much more reasonable prices.

I am new in the Greenwood, IN, area. I had to find a stylist that could match the one I had in Charlotte, NC, for the last twenty years. The first shop I tried could not get the job done. I went on the internet and found Transformations. They featured Gold Well products so that is why I made an appointment. I was assigned to Elaine. God bless her as she did a terrific job for me. My self esteem was raised. It is very frustrating when you cannot get good hair styling. I'm so grateful that I have found a stylist. Thank you so much Elaine.

The first time I went to this location, I was amazed. I had a massage, facial and a trim. The Massage and Facial was AMAZING. The trim was supposed to be a cut but the girl was affraid to cut my hair. That was fine, better her be honest, than screw up.

Today (a few months later) I return for an actual haircut. I even showed them a picture of Paula Deen explaining that THAT was the "long layer" that I wanted. My hair WAS 16 inches long. My hair is NOW 3 inches long all over, UNEVEN, and COMPLETELY NOT what I ASKED FOR. I can not even put it in a ponytail to hide how bad it is.

I so angry that I am BESIDE MYSELF!! I will have to wear a hat for months because of the stupit child that ruined my hair. I do not understand how she came to the conclusion that what she put on my head was what I showed her. She should be FIRED! There is no nice way to put it. She absolutely should not EVER touch anyones head, ever again. I will never return to Transformations and I will absolutely never again advise that anyone else go there either. AND I will be telling everyone that I had told to go, that I am sorry and to NOT go for fear that they will do to them or their wives what they did to me.

Do not trust Transformations Salon with your hair.

i am 100% satisfied with the customer service. The staff seemed eager to please and friendly. the prices are pretty comparable to other top salons. my problem is simply that their drcor does not give a top salon feel. it seems a bit old and outdated. would be much better is the paint sceme and decorations were up to date and stylish. my only other complaint is that the staff all look the same. the all have hair worn down and i find that boring for my taste. id much rather see many differnt styles. it would be good to see how the staff can do updos on themselves as it would give you a way to trust they can updo your hair. all in all i would go back simply for the customer service. there is simply some estical things i would love to see changed!

As an employee at Transformations I have to say there has never been a more friendly and welcoming salon. From the moment you enter to the time we send you off with your ten dollar coupon it is our goal to make you feel like a part of the Tranformations family. We are all good Chrisitian people who do not judge those who aren't following their faith, and we never mean to offend ANYONE. If this ever happens, please feel free to notify the managers and they will act accordingly to make you feel more comfortable. There is no down-your-throat preaching taking place here, and if we make you feel that way by having scripture on the walls than we can't help that. This place is more than a haircut, more than a spa day. It's people who are providing actual real wellness and warmth to each guest, and as an employee I love being a part of that. :)

As a client, now employee I have experienced Transformations on both sides. When I came as a client, I was very impressed with the spa. Mind you I had already been an esthetician for awhile, so I had my fair share of seeing a lot of spasm in the area. I was also very impressed with how everyone treated me as if I were their to see them. They spoke and asked me would I like anything to drink. I enjoyed my services and felt that my nail technician did an excellent job. Being in the business I can be pretty critical. I was so impressed I applied for the opening they had and got the job. So as an employee I understand why everyone was so nice, it is truly a great place to work. We get the best education, because the product lines we use send their top educators to us. Most salon and else you have to travel to get that type of education.

Transformations has won the A-list 4 years in a row, they have been in business for 25 years, and everytime I go in there the entire staff seems to be honestly happy to be at work. Everyone goes out of their way to make your experience the best possible, even people who aren't your stylist. Any business that has been successful as long as they have is obviously doing something right! Thank you Transformations for making everytime I go in there more enjoyable than the last!

I have been a guest at Transformations for ten years and I have never been to a salon that I like more than this one. Everyone is very welcoming and it seems like one big family. I feel very comfortable at Transformations. If you want a cheap, jacked up hair cut-go to Great Clips. If you want the beat cut you've ever had, go to Transformations. Let's just say you get what you pay for. I will never go to another salon. Thanks Transformations Team for being so great!

Please anytime anyone is not pleased with us at Transformations we would love the opportunity to make it right. Please let me or our manager Dianne Williams know, and we would appreciate being able to make it right. Please call me 882-1773. Vanessa our lead nail tech will also do everything she can to make your experience all it should be. We desire to constantly improve and your input is greatly valued. So please e-mail us at guestservices@TransformationsSalonandSpa.com . Vivian Vandivier , owner

I suspect that some of the comments have been made by disgruntled ex-employees. I will say this as well. We EXCEED all state board standards and sanitation is of the HIGHEST priority.

I would rate the Transformations Staff definitely with 5+ stars. They truly care and given the opportunity will correct and make up for any bad experience.