Enterprise Rent-A-Car

From the time I reached the front desk, until I drove out was just minutes. The agent at the desk was efficient, friendly and fast. Sometime renting with a debit card is problematic, not so here. As I walked out to the cars, an agent met me and verified my rental needs, led me to a selection of cars and I was on my way.
Overall, I'd rent again.

Great - very easy to reserve, car was clean and gassed up, turning it in was just as easy. Would definitely do it again.

The staff is always great the cars are always clean and ready to go. The staff is always knowledgeable and always visible when I come to rent a car. I always recommend Enterprise to families and friends. Thank you for your service

Very friendly and professional staff. Got me checked in and out of there on my way in no time at all.

They guy offered us a minivan upgrade not sure why....

then he gave us a car that seemed to have not been cleaned but I was tired and just went with it

The car served its purpose well low gas mileage and overall I was pleased with the cost

We rented a mini-van for our trip. The process went smoothly and the Enterprise staff were very friendly, helpful, and efficient. The van worked out well, and we did not have any problems with it. I would recommend renting from Enterprise at the Cleveland Airport location.

Pure professionalism from start to finish! All of the staff was great. The car was available and very clean. Everything went as planned. Thanks for the great customer service.

Great Rates, Friendly Staff, the Car was clean and as advertised. Definitely will use them again! As always Enterprise comes through!

Your people at locations in Cleveland airport and Detroit airport were rather amazing. However, at DTW where the driver asked for which airlines, we arrive at his first stop, he says "this is both your locations" and I get off. My terminal is actually another, a loooong way away, by airport shuttle.



BTW, it would be great customer service to warn your customers of the BP station that is off the exit that is posted as the one for rental cars. I stopped there, and discovered that the gas was not $1.49 per gallon as it was all over Detroit area, but over $3 per gallon. It would have cost me an additional $40 more to fill the tank, fortunately I had my GPS device and navigated to another gas station. At that BP, you can't visually find another station.



And now, your website will not accept my comments..I thought you would want to know this without being in public, however: after a number of."error with your submission" responses, I guess I will just post this to yp.com

Love Enterprise. They are efficient and courteous. They took care of all requests and they do a thorough check of the vehicle before we take off.