Carolina Bone & Joint Monroe - Nadine F C Scott PA

Looking at other’s reviews, I should have Dr. Hayes...but I don’t. Dr is exceptionally disinterested, memorizes a paragraph’s worth of “best practices” for condition and repeats it verbatim on every visit—bedside manner is less than the chair in the room, at least the chair is supportive. (However, the assistant / documentor is consistently 5 Stars).

Desk had 5-6 persons but none seemed interested in being there, and patients were literally just another number.

YET the new sign-in sheet and documentation / HIPPA/Financial acknowledgement information is all digitized and can be done on a Tablet now (5 stars!) UNFORTUNATELY, they’ve mounted the single screen in the Entry way on the Wall and contained no less than 8 pages to read and sign while others stood in a line behind you! (1/2 Star!)
ASK for the portable tablet at the desk or a paper & clipboard so you can complete while you’re sitting. HOW COUNTERINTUITIVE IS IT TO MAKE PATIENTS WHO ARE IN PAIN STAND IN THE HALLWAY TO COMPLETE YOUR OFFICE’s FORMS ON A TABLET HUNG ON THE WALL & STANDING IN LINE?!?

Go purchase 6 generic imported tablets for $15-$25 and hand them to your poor painful patients to complete the 8 or more pages of digital paperwork so they can sit down?? Unless you are also planning to remove the waiting room chairs, too?

Maybe some of the patients who wrote the glowing reviews of Dr Hayes can discuss this with him on their next visit.

(I have been seeing Carolina Bone & Joint Medical Group since 1991...I don’t write reviews lightly, if ever).

This facility was very nice. Dr Hayes is a great doctor and his staff were all very friendly and helpful.

Very good doctor much better off because of him.

Straight to the point,you know where you stand.

I am very pleased with the results of my surgery Dr. Hayes and his staff are very professional.

Very caring and attentive to me bed side maners second to none staff as well very proffesonial.

I am completely satisfied with my knee surgery.

Really good doctor,really like him,!

He was very nice,I didnt have to wait long at all.the staff is always helpful!

Very professional ,friendly and 100 percent satisfaction. This my second visit and like last time I recovered perfectly. Thank you Dr. Hayes.