Infinity Moving & Storage

I just wanted to thanks Infinity Moving for the perfect job they did for me and my family. Jessica the sales rep was very nice, honest and gave me an estimate within my budget. She gave me packing tips and stayed in contact with me throughout the whole process up until the day I moved. Todd and his crew showed up ON TIME packed up my belongings and moved me to my new house without a single problem. I highly recommend Infinity Moving to anyone who is moving.

My experience with Infinity Moving & Storage was absolutely great! The move went smooth and my rep Karen gave me an accurate quote- No Hidden FEES! at first i wasnt going to go with this company because a got a really cheap price from another company but when i read their bad reviews i quickly changed my mind. Infinity Moving & Storage is Great! i will recommend this company to anyone who is looking to move.

The movers were efficient and pleasant. We were very pleased with their work.

Excellent and quick service. Each mover was fast and friendly. The arrival & start of the move was early and exceeded my needs. Thank you for a fast and successful move.

Excellent and quick service. Each mover was fast and friendly. The arrival and star of the move was early and exceeded my needs. Thanks for a fast and successful move.

Fast and productive service gentlemen and handled my furniture with care.

I signed with Colonial Van lines who contracted out my move to Infinity. They were on time picking up my goods but I had no prior knowledge that infinity would be picking up my belongings. However, they did increase the quote by 1,000 lbs. ETA of delivery was between 8/17 and 8/30 it is now 9/9 and my belongings still have not arrived! After multiple calls to find out when my belongings would arrive no one could give me an answer. On 8/28 colonial told me delivery would be that day then put me on hold and then said no, the driver is just leaving NY and will take 4-6 days!!! Funny thing is, I googled his number and he posted a Craigslist ad for help to pack a truck in MA on 8/30!!!! The date kept being pushed back and my boyfriend kept having to take time off to be at the new apartment for the delivery which has yet to happen. After numerous attempts to contact the driver, Alex, he returned my call. I received the call stating that on 9/5 he was in Houston, Tx and we could expect delivery by 5:30pm on 9/6. The day came and went and I tried calling both companies which were now closed and the driver whose phone was shut off!!! The following day I called Avi at infinity to find out where the driver was initially she told me he was in the Texas area but would find out and call me back. When I called her back she tells me the driver broke down in Louisina!!! Wth?! I told her I needed my belongs that day (9/7) and she said well that won't happen. Super heated at this point! I call colonial to have them contact infinity who then tells me the driver has broken down on TX! You have got to be kidding me!!! A claims rep for infinity named Diana at anthem management called me to tell me the same bs I've already heard! How do they not know where the driver is?!? Today, 9/9 I get a call from the driver, surprise! He's been arrested and the truck is currently impounded! He said if I could "bare with him" he has to get it out tomorrow (monday) and that he still has two other deliveries! This is outrageous and unprofessional! No one has been helpful whatsoever and highly disrespectful! I paid over $2500 in deposits and even tipped $120 cash during pick up. I've already called the police who told me the next steps to take which will include contacting an attorney. Colonial did give me the lesser of one deposit back and is taking off $30 each day the delivery is late but frankly, this is not enough! I don't know where my belongings are other than being held up for negligence nor do I know the condition. And I was never provided with weight slips.

I was very pleased with our movers! They were very polite and courteous. They worked quickly and efficiently. Not one item was broken. We were impressed.

I just wanted to let you know that my move went really well and the team was terrific.

We wanted to thank Jeanette Grant for going out of her way to accommodate my husband and I during our stay. Hotel comfort is always our top priority and because of her our stay was amazing, and we are going to recommend this hotel to all of our friends! Keep up the good work!