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BBB Rating
A+
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Neighborhood
Kenosha Crossing
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casturna

06/16/2010

Overall
ABSOULTELY TERRIBLE

They said they would "help" me to a fundraiser. No one answers the phone, no answering machine to leave a message. I have no clue who the "Manager" is, everytime it was different. I felt they were intimidated my me when I asked to see the Manager and asked for reports of my fundraiser productivity for the month - they said it was $2.00. They said there was no way to show proof. Who knows how much money they collected from my Memorial Fundraiser. It took 2 days for anyone to call me back, I drove by and found my Poster on the ground and driven over. Horrible service, rude, horseplaying while a customer (I) am waiting. Even asked me "Did you hear what I said when you walked in?" I responded "No." He said, "Good, because I stapled my thumb." Are you serious? There is nothing PROFESSIONAL about this place. I will never go back and would not recommend this place to anyone. I used to love the $5.00 wash and free vaccuum but now after dealing with them on a personal basis for my fundraiser, I will never go back.

claimed iconBusiness Response02/13/2012

First of all we would like to offer our deepest apologies for the trouble that you experienced when you utilized us for your fundraiser. We are under new management and have a new customer service oriented staff that is dedicated to the highest level of service. If there is anything that we can do to win back your business please let us know.

This listing has been claimed by a business representative.

Details

Phone: (918) 251-1269

Address: 1325 E Kenosha St, Broken Arrow, OK 74012