More Info
- Email Business
- Extra Phones
Phone: (713) 477-3115
- Payment method
- all major credit cards, amex, cash, discover, invoicing available, master card, visa
- Categories
Reviews
08/07/2011
I live in Katy, my son lives in Pasadena. I researched thru the yp and other sources for a company to replace the engine in a truck my son had just bought from his "friend" - two weeks before. It had thrown a rod and the engine had to be replaced. I spoke directly with them and felt they were an honest group to do business with. They (Dixie) gave me a quote I liked so we used them. After the work was complete and my son had his vehicle back, he (my son) gave me some inaccurate information about Dixie that did NOT make me happy. So I wrote a scathing review a few days ago. It turned out to not be fair! So to amyone who read my previous review, I would very much like to revise it and say: What I found originally in these guys, HAS turned out to be accurate. They do thier best to be fair in their quotes, work and dealings. They addressed my displeasure very strongly and showed their sincerity enough to regained my respect and trust! THAT was an accomplishment. I believe if you use these guys, your gonna be happy with the end result....cause they're gonna do their best to make sure of it.
There Was A Misunderstanding Here. We Emailed Each Other About The Problem And Everything Is Ok. "THANK YOU for such a prompt reply! I am grateful you responded so vehemently about the quality of your work. I THOUGHT, when we originally spoke, I was talking to someone who was trust-worthy, therefore will retract my statement momentarily. If it is as you say, (I told ****** to contact you about the melted part) then you have my sincere apologies and appreciation for the work you did. ****** is usually an honest kid. So I'm not sure what's going on but I trust you to get to the bottom of it. Thank you again for valuing your work product, quality and integrity so much that you responded quickly!
Details
Phone: (713) 477-3111
Address: 640 Red Bluff Rd, Pasadena, TX 77506
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