New York Wedding Plaza

1. We were promised to have our indoor and outdoor pictures taken all in one day - we paid a big deposit 3 months before the scheduled appointment. However, the owner canceled on us last minute saying that we could only take indoor pictures, because we did not get a license to take pictures outdoor. So, why did the owner make this promise earlier, and why didn't she say no earlier so we could get the license? I believe that she just wanted us to purchase a more expensive package from her, and figured that we would be stuck with her if she canceled on us last minute.



2. We were promised to have our wedding gown custom-made. Instead, she just adjusted the size of a sample dress and gave it to us as if it were custom-made. We later found out about it, so she unwillingly made a new dress for us. If we didn't find out about it with the help of some experienced friends/family, we would have been cheated again.



3. We were promised to have our wedding picture album made by March, but she did not actually deliver the album until June. The wedding pictures were taken in December of the year before, so this is just absolutely amazing and ridiculous that it took her such a long time to turn it around. We were told that the album would be ready in March, April, May, but it was not ready until June.



4. The shop is a Visa/MasterCard merchant, and she did take credit cards from many customers. However, she refused to let us use our credit card even though we had already paid over 80% of the total balance in cash. With a credit score of over 750, I felt discriminated and cheated. All she wanted was to avoid paying the credit card company a transaction fee and reporting this sale to the IRS.