Reviews
03/09/2013
My husband and I were in with some friends on Friday night - the experience was not good. Some may be attributable to the newness, but some really cannot given the experience of the owner and manager above. We waited over two hours and did not get our food, we ended up leaving for Pufferbelly instead. Too bad, eagerly awaiting opening: 1) We asked for the progress of our food 45min and 1 hour after ordering, and did not get a response from our server, we then asked the GM (above) at the 75min after, we were assured that we would have food “20 minutes out” (exact quote from the GM), 2) at that time, the GM offered us a round of free drinks and 50% off of our food bill, 3) only 4 (out of 6) ordered drinks, instead, we asked for something from the sushi bar as we were all starving at 90 min, we were told that we would have to pay for them at 50% off, 4) we ordered one each of The California and Fresh Alaska rolls, but they used smoked salmon in the Fresh Alaska, 5) GM was spotted sitting at the end of the row of booths by the wall playing with a customer's baby, several times, 6) at 105min after, the waitress came out to tell us that one of our orders was no longer available, 6) we asked to leave about two hours ordering, the GM (after being seated and playing with said baby several times) let us leave without paying for about $60 worth of drinks and sushi, 7) the waitress was sent to handle most of the issues at our table and was caught in a bad situation, tipped $10.
Details
Phone: (330) 968-6134
Address: 295 S Water St, Kent, OH 44240
Website: http://www.newdlebar-kent.com
More Info
- Payment method
- visa, amex, discover, mastercard
- Price Range
- $$
- Other Link
- Categories
- Other Information
Price Range : Average
Wheelchair Accessible: Yes
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