More Info

Location
Fondren Southwest VLG
Neighborhoods
Fondren Center, Southwest Houston, Greater Fondren Southwest
Categories

Reviews

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RG
Regina G.

04/17/2018

Overall
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Expertise
Service

Omg it is HORRIBLE!!! Went in at 8:45 to refresh a small part of front n back of my freestyle braids n hey didn't have it one person that knew how to do Freestyle.She started on my at 11:00 n stopped at 12:12 to let someone else do the back that had just told her she wasn't comfortable doing Freestyle. After I asked of she would be finished by 1:30 PM the girl said no because she was slow n uncomfortable going them. I thanked her for being honest n called Matu the Owner to let her know the situation. Oh I forgot to mention that the lil Lady that was doing my hair from Senegal stopped in order to do someone else's hair. So anyway Matu says the nice lady that attempted to do the back of my hair should be done in an hour but the lady told he no she wouldn't do I politely put my hair in a Bun n told them imma pay half n go to another Salon to get someone to finish it. By that time another lady comes upfront n says don't leave somebody is coming to finish it. Although the lady that came to finish is nice n pleasant I WILL NOT BE RETURNING TO THIS DIRTY UNORGANIZED PLACE AFTER BEING A CUSTOMER FOR OVER 12YEARS....SMDH

DJ
Deanna J.

10/16/2016

Overall
Atmosphere
Expertise
Service

I simply love Braid Town!!!
I've been a regular customer for three years. And I wouldn't trust anyone else with my hair. The owner, Matu, exemplifies the epitome of customer service. She has a warm welcoming smile on her face with all of her customers. As she is very competent in hair braiding and very nice to everyone. The other braiding techs. are extremely nice and competent as well. If you want beautiful braids this is the place to go!!!

WM
Whitney M.

10/16/2016

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Atmosphere
Expertise
Service

Beautiful work! The owner Matu demonstrates impeccable customer service! If you want quality work, this is the place to go. I have been a patron of this shop for years, and I always feel confident that my hair will be on point! Matu & Nene are some of the best stylists!

HS
Halimatou S.

05/20/2016

Overall
Atmosphere
Expertise
Service

I have a great experience with this braiding shop,they are the latest Braider I never seen the whole is nice especially the Manager.I love my hair

GT
Georgette T.

08/15/2015

Overall

I love Braidtown on Fondren, they provide excellent customer service and their work is outstanding, the owner Matou is the best, she has been doing my braids for over 10years now my daughter is a client there. IF YOU'RE LOOKING TO GET YOUR BRAIDED AND YOU WANT IT DONE RIGHT GO TO Braidtown..

Details

Phone: (713) 779-8830

Address: 11159 Fondren Rd, Houston, TX 77096

Website: http://braidtown.com

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