More Info
- BBB Rating
- Extra Phones
Phone: (210) 377-3016
Phone: (210) 377-3015
- Brands
- reliable
- Payment method
- mastercard
- Neighborhoods
- Castle Hills, North Central
- AKA
White Glove Maid Services
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
GalleryView all (2)
Reviews
12/30/2016
This company was given 1 star since there is no way to rate a zero. I am writing this review so no one has to go through the same experience as me. I have had a highly negative and emotionally draining experience with this company. This is the first time we have hired a maid company to clean the house, and seeing as it is a family owned company was one of the reasons I choose to us them. After the cleaning it was found that 2 incredibly expensive rings of sentimental value were missing. This company swore up and down that something like this has never happened before and that all of their maids go through extensive background checks. It took a lot of push and persistence due to the value of the rings for the company to take the complaint seriously. The police came involved and the owner was able to recover the items back from maid who stole them. It was also discovered that maid did in fact have a criminal record. I am grateful the owner was able to recover the rings, but I just want to make sure that this company takes precautions in the future so hopefully something like this does not happen again. I hope the company takes this incident seriously as they are ultimately the ones to be held accountable for the employees they hire, and the actions taken by those employees.
08/24/2013
I had no time to clean and relatives coming into town. Had a maid for 4 hours very reasonably priced, they were punctual and they did a fine job.
08/24/2013
The scheduling was painless and easy, the maid was on time and she did an excellent job. Will be using them again in the near future.
10/26/2012
I have used this service three times.. They were prompt, they were very thorough. I didn't know what to expect, it was a spring cleaning service. There were 2 maids that came out, they were very thorough and cleaned every room behind furniture and everything. Very happy with results. would recommend them to anyone needing a cleaning.
09/17/2010
Provided by SuperpagesWonderful service!! The White Glove Maid service did a fantastic job of cleaning my home! :D They were extremely professional and did many of the extra tasks that I requested. I would highly recommend their services to everyone!
01/19/2010
This company did a great job for me. They allowed me to be very specific about the cleaning they performed. The maids have all been very friendly and professional,. I would highly recommend.
09/21/2009
Provided by SuperpagesI have not found a better service for the price. Very courteous. very prompt. Very receptive to my specific needs. I will use again.
08/15/2008
Provided by SuperpagesHighly recommend! We have had a great experience with this company every time we have used them. They were extremely receptive to our needs and made every effort to accommodate our specific preferences.The office staff was very courteous and professional. The maids worked hard the whole time they were in my house. Thanks for a great job. We will be using your service every time we have a house cleaning need.
11/05/2007
Provided by SuperpagesHighly recommend. They did a very good job at a very fair price. I was especially glad that they actually answer their phone when I called them. They seem to be very concerned about customer satisfaction. They even followed up after the cleaning to be sure I was satisfied.I have other friends who have used other services and had a very bad experience. This company seemed to be very willing to do exactly what I needed and not try to force their predetermined plan on me. I will use them again.I know others who have also used them and had a great experience. The thing I found with maid services is that you want a company that has been in business for as many years. Also look for a company that will actually answer their phone and talk to you when you call. So many have nothing but answering machines on all the time.Hope this helps. I gave a five star because I enjoyed the service, the people were very friendly, they showed up when I called and they had very good communication.
01/16/2007
Provided by SuperpagesWould never use them again. They didn't do what I asked (I wanted the floors cleaned really well). They temporarily "broke" the kitchen faucet, left huge clumps of dust and debris on a bedroom carpet - from the adjoining bathroom. One of them used a tiny old filthy little sponge to clean an entire bathroom - not good at all. Waste of time and money!!!
01/16/2007
Provided by SuperpagesWould never use them again. They didn't do what I asked (I wanted the floors cleaned really well). They temporarily "broke" the kitchen faucet, left huge clumps of dust and debris on a bedroom carpet - from the adjoining bathroom. One of them used a tiny old filthy little sponge to clean an entire bathroom - not good at all. Waste of time and money!!!
Details
Phone: (210) 342-3878
Address: 1910 NW Military Hwy, San Antonio, TX 78213
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