More Info
- Extra Phones
Phone: (865) 690-7649
Primary Phone: (865) 690-4223
TollFree: (888) 242-8733
- Payment method
- all major credit cards, discover, amex
- Other Links
- Categories
Reviews
08/29/2020
Provided by SuperpagesThis place has a huge volume of used parts but be careful dealing with them, especially over the internet. I bought two seats from them off their website. When I arrived to pick them up (a week later) they only had pulled one (and that one was sitting outside in the weather - not good for a leather seat) but they had overlooked the processing of the second seat. I had to wait while they sent someone to pull it from the wreck ( I assume) and after waiting almost an hour for it to arrive, the person who pulled it had ripped out all the wiring from the underside (it was a power seat) rather than properly disconnecting the power connectors and now I have to have the whole power seat motor system rewired at not an insignificant expense before I can have it installed.
02/21/2015
I was trying to find a decent rim for my car, and the dealership recommended that I contact these people. I drove an hour and a half for the rim, paid almost 100$ for it. The sales guy was rude and acted put out to be there, and before the other guy loaded the rim in my car, he made a crack about it being warped, yet I was sold a "brand New" item. Sure enough, it was warped. When I took it back, the same guy tried to give me a 5$ refund and was going to get me "another rim" because for "some reason it looks like its already been returned, but it was New". I finally got my a full refund and left. DON'T GO HERE if you value your vehicle.
02/18/2015
The sales rep hung up on me. According to the sales rep, "I do this everyday" and he thinks that he is unable to ship airbags via ground.
09/30/2010
My engine developed a serious problem and I was told I needed to have it rebuilt or replaced.
I heard about Knox Auto Parts and that they have good engines and will stand behind their parts. They had the engine I needed for much less than having mine rebuilt. They were very professional and even recommended a mechanic who was less expensive than the one I had originally talked to. Three days later I was back on the road and running better than ever!
06/25/2010
Provided by Superpagesbought ac compressor a week ago in the heat wave. shop put in perfect and the ac is working great. I bought a one year parts warranty on it and am very happy. I was offered two warranties and took the longer one. These guys are very nice and priced great...
06/27/2008
Provided by SuperpagesTERRIBLY POOR. I requested a rebuilt transmission and was provided a transmission out of a used car. I'm absolutely positive it was not tested before sale. I took the day off work. Borrowed a truck to pick up the transmission and hired a mechanic to install. Well the transmission burns tired before it jerks into gear and small slips in between shifts. Yes they do give a 90 day warranty all I needed was to drive one block to know that the transmission was crappy for an "understatement". So now I'm going to be out 2 days of work. Will have to borrow or rent a truck and pay my mechanic again to to remove and reinstall a transmission in my car. I'm sure they did not know if the transmission was any good and thought well we will find out once it is sold. That is not a way to do business or put a citizen through. I DO NOT RECOMMEND THESE PEOPLE. PLEASE DO NOT MAKE THE SAME MISTAKE I DID.
Details
Phone: (865) 690-4607
Address: 8721 Oak Ridge Hwy, Knoxville, TN 37931
Website: http://www.knoxauto.com
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