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10/17/2016
Unfortunately, I called Overhead Door Coastal Plains to replace my broken torsion spring instead of the company who used to be Overhead Door. Granted, their response was quick but it took a downward turn when the tech installed the wrong gauge spring. After two hours, it was finally completed and the tech left. When I went into the garage a little later, I noticed an abnormal amount of light coming in through one side of the door. I walked around to look at the other side and immediately saw that it was uneven quite a bit. I called the tech who finally came back about five hours later to level out the door.
If I had known that this company merely bought the Overhead brand name, I would have called the shop who used to be Overhead Door. I never had a problem with them and their customer service was far superior to the current brand holders.
10/14/2014
Do not "Rely on the Red Ribbon". These people do not keep appointments or they arrive hours late. They lubricate the door tracks, which is a no-no, and seem to want to just do the minimum and head to their next appointment. Even trying to make an appointment is a hassle -- you call to talk to someone in Corpus Christi and get someone in College Station. I would advise sticking with a truly local company.
Details
Phone: (361) 826-0672
Address: 1959 Saratoga Blvd Bldg 24, Corpus Christi, TX 78417
Website: http://www.ohdcoastalplains.com
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