Val's Alignment & Brake

I was referred to Val's due to a front end noise that my mechanic could not isolate. John took the Element for a ride, couldn't figure it out, took it into the bay and couldn't see anything wrong. His asst. couldn't find the noise either. John waited about 30 minutes and told me he was "thinking" about different possibilities. He then took the Honda back into the svc bay and came back and said he thought the noise might be brake pads making the noise. Since I installed the brakes he told me to put adhesive on the back of the pads. THAT SOLVED THE PROBLEM! They did not charge me for their diagnosis and John's diagnosis solved my problem. Highly recommended.

The $35.00 look at my car fee is wrong and they don't apply any of that amount to work done. Very deceiving in how they do business. I DO NOT RECOMMEND. I was charged an alignment fee of $49.00 plus tax and also had to pay the look at my car fee of $ 35.00 plus tax. I hope the $ 20 bucks you made on me was worth a costumer...Oh wait I have tons of friends with cars that will never use this business.CLEAN UP YOUR ACT and stop over charging hard working people.

like these guys. old school attitude. finally a place that can properly align my bmw. i've wasted so much money at other shops trying to get my tires to wear better. i like that they use good quality parts, even though they could find cheaper parts for my car. thanks val's for great work.