Advanced Appliance Service

I was shocked to hear a rattling noise from my newly purchased Maytag. Much to my ease the Tech Jeff, who serviced our washer was highly professional with years of experience of knowledge it took no time to determine the issue. We are very fortunate Jeff w/Advanced Appliance Serviced our appliance with their honest work ethnic they definitely earned our Trust.

This is by far the worst customer service from the technician. (Jason) he is such an A$$. We requested a 30 minute call ahead before he arrived but called when he arrived. I told him I was 15-20 max away from the house. His immediate response I can't wait and you will have to reschedule. NO HELP at all. I called the office and spoke with Donna who seemed to care but would not ask him to wait around for me 5 more minutes. She said he must be too busy with other customers and could schedule him back out on Friday. Really... it's Tuesday. UNACCEPTABLE and will never use or refer this company EVER!

Their service is top notch. They called before they arrived to my house on the day of my scheduled appointment. The technician was very friendly, helpful, a d professional. They fixed my washer in a timely manner and the price was very reasonable. I have not had a single problem with my washer since then.I would definitely recommend them to anyone. The whole process was made super easy for me, they worked around my busy schedule, came out when they said they would, and got my washer fixed in no time! Thanks again Advanced appliance Service!

I have used this company for years for all of my household appliances. I love that a real person answers the phone and takes my information instead of some computer. I've had three different technicians, and all of them were knowledgeable, friendly, on time, and very helpful. It's a little weird that they don't have an hourly rate, but it was nice not to be gouged when a tech had to spend an hour defrosting my freezer for me!

Great service! Technician was very friendly and professional. Will definitely be using this company again

Great service all arround good experience from start to finish will use again verry pleased with repair and price thanks again

Wife and I bought a Fridge from Sears outlet. We installed fridge and immediately ice maker was not working and an error code displayed on front panel. I called Frigidaire and reported my problem. They in turn placed a "ticket" to Advanced Appliance and said to call them to schedule service. I did just that and reception person said I can get to you on Thursday between 12 and 6. Technician will call to confirm. Well, today is Thursday and I received no call nor service visit. If there was a problem a phone call to reschedule would be accepted. But there was none. From anyone. I placed a call to their office at 6, but they were of course closed. Let's see what Friday brings and maybe they can turn around this one star.

Very good help. Will call them again if I need help with either of my TVs. Very professional. I recommend them.

Mr. Anderson from Fort Mill, SC stated:

"Twice we have contacted Advanced Appliance Service for repair work and both times the personnel and the service have been top-notch.


Thank you for doing it right the first time and with courtesy".

Ms. Malray from Forest City, NC stated:

"5 Star Service. Thank You. Would Recommend Your Service to Everyone."