First Impressions Collision Inc

My wife's Jeep Compass was hit in our apartment complex one night. Whoever hit it left so we were graced with the repairs. We had 3 large scratches (one completely through the paint) on the driver's side rear panel, another on the drivers side rear door, and part of the same door was pulled out like it got caught on something on their car. Through Geico, we brought it to Service Kings for repairs. Could not have possibly been happier unless they provided a 4 course seafood meal with every repair. We were POLITELY greeted when we arrived (which can be an anomaly at times in any customer service). After we were sent to the lobby to wait for the inspectors, nearly every employee that walked past greeted us and a few even offered to get us coffee. Mike from Geico and Mike from Service King were very professional and kind in their inspections and interactions with us. They gave us a reasonable quote and a rough estimate of a week for repairs. We were texted the entire time our car was there updates. 4 days after drop off (which, ya know, isn't a week), we were contacted that our car was done. It was right before they closed so Geico Mike extended our rental for a day so we didn't have to hurry in from 30 minutes away. When we got it the next day, the car looked great. Could not even tell it got hit. If I am being nit-picky, they did leave a little bit of...well not sure what it was. Some sort of white powder where the scratches were. But it came right off with a towel and looks good as new. Hopefully we won't have another accident anytime soon but if we do, we will definitely be using Service King.

The owner which whom I met is very nice and they take care of all their customers! I'm a huge fan and they don't take advantage of their customers like most car places! Yeah it's a bad area but the staff is very helpful and they make you feel like your number one on their list!!!!