More Info

Extra Phones

Phone: (734) 662-0132

Fax: (734) 662-6765

Services/Products
Oil Change.
Neighborhoods
Northeast Ann Arbor, Plansmart
Amenities
In-car service20-Point Car Care InspectionTrained and certified technicians
Categories
Other Information

Services: Oil Change

Reviews

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stray4545

06/16/2010

Overall
Horrible service, inexperienced mechanics

A very long and drawn out story short --- Mechanics misplaced a piece when they did the oil change. Engine lights came on and they said everything was fine, we continued to drive the car and lights kept going on and off. Brought the car back, they inspected it again and said everything was fine. After lights continued to go off, we brought it to the dealership who informed us of the missing pieces. Victory Lane was very difficult to deal with, and refused to pay for the work that the dealership mechanics suggested. In the end, they only paid for the parts their mechanics misplaced and for the dealership to do a very minimal amount of labor, and did not even refund for the price we paid. Do not bring your car here. The simple way they ran their business and did not cover their mistakes completely revokes them as a legitimate company.

1234nr

12/04/2007

Overall
expensive but fast

fast service here, but expensive for an oil change.

Details

Phone: (734) 662-7755

Address: 1635 Plymouth Rd, Ann Arbor, MI 48105

Website: http://www.victorylane.net/locations/michigan/victory-lane-ann-arbor

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